When checking out, we recommend setting up an account with a password so that you can access it later to check on orders, change orders, change account information, etc.

Shipping is automatically calculated prior to submitting your payment information. Simply add items to your cart and check what your shipping options and costs will be by entering your State and Zip code. Be sure to click the "recalculate" button. When you proceed to the Checkout page you will be offered the same Shipping options and their prices. We ship by UPS or Priority Mail (if less than approximately 12-15 medals).

Shipping charges are based on weight and shipping destination. We usually add a small surcharge of approximately 2-3% of our actual shipping costs to ship a package to you. This small fee covers handling and our associated costs of packaging.

In most instances products have estimated times for manufacturing and shipping. This is clearly stated on the product web page near the top. At check-out you will be asked when you need your items by. We will make every attempt to accommodate your deadline, and if we cannot, we will contact you. Typically we try to ship our medals within 1-3 days upon receipt of your order. We stock almost all products we offer on our website. Often if the product you order is in stock, we can ship in 1 or 2 days, sometimes even the same day as ordered. Engraving tags for your medals will usually take us an extra day. If you need your order rushed, please call us toll free at 1-888-462-5008, and we will try to help you. Please be aware that your choice of shipping method and your shipment's final destination will greatly affect when you receive your package(s). Regular UPS Ground services can take anywhere between 1-5 business days depending on the shipping destination. Also, in most instance UPS does not deliver on weekends or to post office box addresses.